The fundamental values of integrity, impartiality, objectivity, empathy, and compassion towards weaker sections form the bedrock of civil services. These values ensure that civil servants serve the nation with fairness, dedication, and an unwavering commitment to public welfare. Below is a description of each value, its significance in civil services, and examples illustrating its application:
1. Integrity
- Meaning: Integrity implies being honest and adhering to strong moral principles. It is about doing the right thing, even when no one is watching.
- Relevance to Civil Services: Integrity ensures that civil servants remain incorruptible and prioritize public welfare over personal gain. It fosters public trust in governance.
- Example: E. Sreedharan, the “Metro Man of India,” displayed exceptional integrity in completing the Delhi Metro project on time and within budget, resisting political and bureaucratic pressures.
- Quote: Mahatma Gandhi said, “You may never know what results come of your actions, but if you have no integrity, there can be no trust.”
2. Impartiality
- Meaning: Impartiality is the absence of bias or favoritism. A civil servant must treat all citizens equally, irrespective of caste, religion, gender, or political affiliation.
- Relevance to Civil Services: Impartiality is crucial for upholding the principles of justice and equality enshrined in the Constitution. It ensures decisions are made solely on merit and public interest.
- Example: T.N. Seshan, former Chief Election Commissioner of India, demonstrated impartiality by reforming the electoral process and enforcing strict compliance with rules, ensuring free and fair elections.
- Quote: “The test of courage comes when we are in the minority; the test of tolerance comes when we are in the majority.” – Ralph W. Sockman
3. Objectivity
- Meaning: Objectivity means basing decisions on facts, evidence, and rationality rather than personal biases or emotions.
- Relevance to Civil Services: Objectivity ensures that civil servants make unbiased and transparent decisions, fostering fairness and accountability in administration.
- Example: Ashok Khemka, an IAS officer, upheld objectivity by canceling illegal land deals despite immense political pressure, showcasing his commitment to lawful governance.
- Quote: “Facts are stubborn things, but statistics are pliable.” – Mark Twain, emphasizing the importance of sticking to facts in decision-making.
4. Empathy
- Meaning: Empathy is the ability to understand and share the feelings of others, especially those in distress.
- Relevance to Civil Services: Empathy allows civil servants to connect with the citizens they serve, understanding their grievances and designing solutions that truly address their needs.
- Example: Armstrong Pame, an IAS officer in Manipur, personally mobilized resources to build a 100-km road in a remote village, driven by empathy for the community’s struggles.
- Quote: “Leadership is not about being in charge. It is about taking care of those in your charge.” – Simon Sinek
5. Compassion Towards Weaker Sections
- Meaning: Compassion involves a deep sense of care and a desire to alleviate the suffering of marginalized and disadvantaged groups.
- Relevance to Civil Services: Civil servants must focus on upliftment of weaker sections, addressing inequality and ensuring inclusive growth in line with the Directive Principles of State Policy.
- Example: K.R. Meera, an IAS officer, implemented innovative welfare schemes for tribals in Kerala, ensuring access to healthcare and education for vulnerable communities.
- Quote: “A nation’s greatness is measured by how it treats its weakest members.” – Mahatma Gandhi
These fundamental values ensure that civil servants act as custodians of public trust and uphold the ideals of the Constitution. As Dr. S. Radhakrishnan aptly stated, “The true function of education is to train individuals for social service.” Civil servants imbued with these values can lead with integrity, foster equity, and bring meaningful change to society.
